Section 77.11 - Funeral director business practices

77.11 Funeral director business practices. Every funeral director, undertaker or funeral firm shall give customers, unless otherwise agreed upon in writing at the time arrangements are made, documents which have been procured for or supplied by the customer within one week after the funeral. If the funeral director, undertaker or funeral firm does not have possession of such documents within that time, he shall give them to the customer when he obtains possession of them.
 

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